ESC Region 10 - Skyward Business Senior Consultant

ESC Region 10
Job Details
Region
10
School District/Employer
ESC Region 10
District Category/Employer
Education Service Center,
Position
Specialist,
Assignment Level
Area Business/Finance Technology
Job Title
Skyward Business Senior Consultant
School
Region 10 Education Service Center
Campus Description
400 E. Spring Valley Rd. Richardson, TX 75081
Date Posted
11/13/2025
Deadline
Until Filled
Openings
1
Commitment
Full Time
Description/Notes
Primary Purpose: To provide consulting and software support for the Skyward Business Information Services suite and state-mandated “PEIMS” Data Reporting System utilized by participating school districts. Specific Responsibilities and Duties for the Skyward Business Senior Consultant Support Provides support to customers through telephone and email support or the use of webinar software, workshops, and individual training sessions. Documents details of customer cases for future support reference; on-site visits if warranted, and escalates qualified issues. Communicate issues efficiently to vendors in achieving quality resolutions quickly. Training Train the local school district users in the proper procedures for the utilization of the supported Skyward Business Services software. Prepares materials, media, and presentation data for workshops. Participates in the presentation of materials at workshops and training sessions. Quality Service Objectives Skyward module training and certification process. Anticipates and prepares for the timeline of districts’ responsibilities. Provide customers with subject matter expertise. Develops problem-solving skills, including troubleshooting new developments of the product. Assists in conducting user meetings at prescribed times. Coordinate 3rd party interface solutions between district, vendor, and Region 10 personnel if applicable. Present demonstrations for potential customers. The Information Services Support Coordinator may assign other duties.
Qualifications
Education/Certifications: High School Diploma College degree preferred Experience: Minimum of two (2) years of experience as a consultant supporting and training Skyward Business Information Systems software, or as a user of computerized Skyward Business Information Software, is required. Texas school district experience preferred. Special Knowledge/Skills: Must be knowledgeable in school processes and procedures, including but not limited to: Budgetary Payroll Employee Management State Reporting Excellent computer skills Strong analytical thinking and problem-solving abilities. Must be able to work under pressure and meet deadlines, both independently and as part of a team. Must possess excellent communication, public relations, and interpersonal skills. Must be able to multitask. Some knowledge of Windows servers and networks.
Salary Range
$65,000-$95,000 - Salary estimate based on experience and skill set.
Benefits
10 annual personal leave days (5 state/5 local) 10 annual vacation days (prorated at 6.25 hours each month) Workday calendar similar to school district calendars (breaks & holidays) Monthly employer contribution of $500 toward health insurance Paid life insurance and telehealth Contributions to the Teacher Retirement System (TRS) Retirement Savings and Matching Plan to assist with employee retirement
How To Apply
Complete a profile and apply at https://www.region10.org/o/r10esc/page/txed-job-network-overview.
Contact Information
Name
Anne Halderman
Email
anne.halderman@region10.org
Address
400 E. Spring Valley Rd.
City
Richardson
State
TX
Zip
75081
Phone
(972) 348-1034
Fax
(972) 231-3642
Additional Information
ESC Region
ESC10
Position
Specialist
Posted Date
Nov. 13, 2025
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